Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise your right of withdrawal, you must inform us

Olha Yakovenko

Luftballons_nrw

Lilienthalstraße 8

46117 Oberhausen

Germany

Phone: +49 179 6972504

Email: yakovenko.o7777@gmail.com

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email).

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

“` For this refund, we will use the same payment method you used for the original transaction, unless we have expressly agreed otherwise with you.

We may withhold the refund until we have received the goods back or you have supplied evidence of having sent back the goods.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us.

The buyer bears the costs of return shipping.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to:

custom-made products

personalized balloons

decorations and photo booth decorations made to customer specifications

services that are to be provided on a specific date