General terms and conditions of business

General Terms and Conditions (GTC)

Scope of Application

These General Terms and Conditions apply to all orders, deliveries, and services provided by Olha Yakovenko via the website Luftballons_nrw.

Contracting Party

The purchase agreement is concluded with:

Luftballons_nrw

Owner: Olha Yakovenko

Lilienthalstraße 8

46117 Oberhausen

Germany

Email: yakovenko.o7777@gmail.com

Phone: +49 179 6972504

Offer and Conclusion of Contract

The presentation of products on the website does not constitute a legally binding offer, but rather a non-binding presentation of the products and services.

By placing an order, the customer submits a binding offer to purchase.

Prices

All prices are final prices.

In accordance with § 19 of the German Value Added Tax Act (UStG), no value added tax is charged (small business regulation).

Delivery and Collection

Delivery is arranged by appointment.

Alternatively, goods can be collected by appointment.

Delivery times are agreed upon individually.

Payment

Payment can be made by:

Cash

Bank transfer

PayPal (if offered)

Goods or services will be provided after receipt of payment or as agreed.

Right of Withdrawal

Consumers have a statutory right of withdrawal.

The cancellation policy can be viewed on a separate page.

Liability

No liability is assumed for damages resulting from improper use of the products.

Data Protection

Personal data is processed only in accordance with legal regulations.

Further information can be found in the privacy policy.

Final Provisions

The laws of the Federal Republic of Germany apply.

Should any provision of these Terms and Conditions be invalid, the remaining provisions shall remain in full force and effect.